Privacy Policy


This privacy policy establishes the terms in which the site uses and protects the information provided by its users. When we ask you to fill in the fields of personal information with which you can be identified, we ensure that it will only be used in accordance with the terms of this document. However, this privacy policy may be updated from time to time, so we encourage and encourage you to continually review this page to ensure that you agree with the policy.

Este sitio web garantiza que la información personal que usted envía cuenta con la seguridad necesaria.

Los datos ingresados por el usuario no serán entregados a terceros, salvo que deba ser revelada en cumplimiento a una orden judicial o requerimientos legales.

Subscription to email newsletters is voluntary.

Medellín de Cerca o su representante se reservan los derechos de actualizar estos términos y condiciones en el momento en que lo consideren adecuado.


Recopilación y uso de información

Our website may collect personal data such as your name, email address, contact telephone number and demographic information. Likewise, when necessary, it may require other specific information to process an order, issue invoices or deliver a product or provide a service.

Our website uses the information in order to provide the best possible service, particularly to keep track of users and orders (where applicable) and to improve our products and services. Subscribers to our site may be sent email messages containing informational or promotional content. These emails will be sent to the address that the user has voluntarily provided and the same user may cancel or suspend said shipments at any time.



A cookie It is a file that is sent to request permission to be stored on your computer. By accepting said file, the cookie is then used to have information regarding web traffic and also facilitates future visits to a recurring website. Another function that cookies is that, with them, internet sites can recognize your individual preferences and, therefore, provide you with a personalized service.

Our website uses cookies to be able to identify the pages that are visited and their frequency. This information is used for statistical analysis only and then the information is permanently deleted. You can remove the cookies at any time from your computer. However, the cookies help provide better service. You can accept or deny the use of cookies; however, most browsers accept cookies automatically. You can also change your browser settings to decline cookies. If they are declined, you may not be able to use some of our services.


Transaction security

This website has a security protocol (SSL) for secure transactions and connects with recognized and certified payment platforms that use different technologies to guarantee the security of transactions and of users' personal and financial information.


Enlaces a sitios externos

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms, privacy policy and protection of your data on those other sites. .


Protección de datos personales

At any time you can restrict the collection or use of personal information that is provided to our website. Every time you are asked to fill in a form, such as user registration, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our messages by email, it is important that you know that you can cancel said subscription at any time. To do this, you will find an option in the final section of the messages we send to your email address.

Neither this site, nor its legal representative, will transfer or distribute the personal information that is collected, unless it is to comply with a court order.

Actualizaciones de la política de privacidad

Medellin up close reserves the right to update this privacy policy at any time.